Commonly Asked Questions

HOW MUCH DO YOUR CAKES AND CUPCAKES COST? 

Prices vary depending on size, detail, intricacy & complexity of your design. Wedding Cakes include a sturdy base, structural support, and delivery to Cortez and surrounding areas. Please fill out an inquiry form to get your personalized quote today!

YOUR CAKES LOOK GOOD, BUT DO THEY TASTE GOOD TOO? 

So glad you asked! YES! Our cakes and buttercreams are made using only high-quality ingredients including European butter, milk, locally milled flour, sugar, local organic eggs and fresh fruit. We also have a trained professional pastry chef on our team who is constantly testing and trying new flavor combinations to ensure innovation and originality! Often, they taste even better than they look! 

DO YOU SELL SHEET CAKES, READY-MADE CAKES OR “BASIC”/SIMPLE CAKES? 

As of now, no, we do not offer sheet cakes. WHY? Well, we pride ourselves on creating one-of-a-kind works of art, so NO, we do not offer “basic” cakes because that's just not our style. We work closely with you to make sure each show-stopping cake is unique and reflects the recipient’s personality and sense of style. We create custom centerpiece cakes. Since we are a custom cake bakery, it is VERY RARE that we have grab-and-go cakes available. If we do, it will be holiday promotion that is advertised on our Instagram / Facebook pages! 

DO YOU MAKE GLUTEN-FREE OR DIETARY CAKES? 

Yes, we offer a gluten-friendly chocolate fudge cake  (PLEASE NOTE!! All cakes are made in the same kitchen using the same equipment. Even though careful sanitation measures are taken when dealing with dietary restrictions, the risk of cross-contamination is always there. WE ARE NOT A CERTIFIED GLUTEN FREE/NUT FREE/DAIRY FREE/ANYTHING FREE FACILITY). All of our buttercreams are gluten-less by nature. We also offer a vegan chocolate cake (contains no eggs or milk, and we use plant-based butter, and vegan sprinkles). At this time we do not offer sugar free desserts simply because we have not found recipes that we think are as amazing as our regular cake

DO YOU DELIVER? 

Yes, we deliver all over Colorado's western slope for an additional fee, which includes basic set up and table styling. Price of delivery is based on round-trip mileage (at the standard mileage rate) and charged hourly. You can contact us with details regarding your event and we can provide a quote.

DO YOU SHIP YOUR CAKES? 

We do NOT ship cakes or any treats at this time. 

HOW MUCH ARE CAKE TASTINGS, AND WHAT DO THEY ENTAIL?

As a pop-up style bakery, tastings are a little tricky. We can usually provide some samples with enough notice, so please reach out if this is something you would like. Alternatively, we sell assorted cupcakes at Merriweather Home + Market on the weekends (25 S. Elm, Cortez), which can give you a good idea of our cake consistencies. flavors, and quality.

CAN I STILL BOOK YOU FOR MY WEDDING/LARGE EVENT IF DON'T HAVE ALL OF THE DETAILS WORKED OUT YET?

Yes! We understand that wedding plans evolve over time. It is a crazy process! If you would like to secure your wedding date and book your cake with us, we simply require a 50% deposit based off of our best estimates for guest count and cake sizes. We recommend securing your date with a deposit as soon as you know you would like Something Cute Co. to be your wedding cake baker!  We book up quickly, as we are a small bakery and are only able to take a limited number of wedding cakes per weekend.  At time of booking, it is not necessary to know what flavor or design you would like for your cake.  We will discuss all of those details at a consultation. 

HOW CAN I ORDER A CAKE, CUPCAKES OR COOKIES? 

We currently utilize an inquiry form for all order inquiries.  Order inquiries are on a first-come-first-serve basis and you will be sent a quote or invoice via e-mail to confirm your order. Quotes and invoices typically go out on Mondays and Tuesdays. If your order is a rush order or you need a quote faster, please reach out via e-mail (sarah.somethingcuteco@gmail.com), by texting 970-403-5568, or by sending a message on facebook and we will do our best to accommodate. Please note that we will need the following details regarding your event in order to provide you with a quote: date, time, theme, colors, flavors, number of servings, and any photos or ideas you have saved for inspiration and reference. 

To fill out our order form, click HERE!

HOW LONG WILL IT TAKE FOR YOU TO GET BACK TO ME? 

We will review your submission and get back to you with a quote by the following Monday or Tuesday. For immediate questions, please contact us here. 

DO YOU HAVE A RETAIL STORE WHERE I CAN WALK IN AND PURCHASE CUPCAKES OR VIEW YOUR WORK? 

While we don't have our own storefront bakery yet, we do sell retail cupcakes every weekend at Merriweather Home + Market (25 S Elm, Cortez). Someday we absolutely will!  If it is pictures you would like to see, we have examples of work featured online (see PHOTO GALLERY). The best way to see our most recent work and some inside peeks to our processes is to follow us on Facebook and Instagram.

HOW EARLY SHOULD I PLACE MY ORDER? 

A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of servings, budget etc.). Since we are usually booked out months in advance we do encourage early ordering.

MONTHS!? ARE YOU CRAZY!?

Trust us, we are in business to help serve as many customers as humanly possible. However, 1. We are human, and there are only so many hours in the day. 2. We specialize in over-the-top edible art, so generally speaking, people who book with us are usually planning parties/events well ahead of time!. We love you, and would be HONORED to create a cake for you, but please understand that as soon as our schedule fills up, there is very little we can do! If you do end up waiting until the last minute, we can often accommodate rush cupcake orders. 

IS A DEPOSIT REQUIRED TO PLACE AN ORDER? 

We require a non-refundable 50% deposit to book your order. If your balance is not paid IN FULL seven days prior to your event, you forfeit your deposit, and risk not being accommodated. 

WHY IS IT NON-REFUNDABLE? 

Once an order is booked, we then devote time and energy to planning out and designing your specific order: the timing it takes, the supplies needed, and so forth. That time spent is part of our billable working hours, so before we have even popped your cake into the oven, a good portion of your payment has already gone into the planning process. Also, remember when we told you we book up often? There would be no way for us to go back and get all of the customers we said no to, or to back-fill your spot if you decide to cancel your order. Your deposit ensures availability for you, and we manage our entire production schedule based on your order once it is booked. 

WHAT FORMS OF PAYMENTS DO YOU ACCEPT? 

We accept all credit cards and cash. For your protection, we do NOT process credit card orders over the phone. However, for your convenience, we will email you an invoice for you to pay online. This invoice also acts as your order confirmation and includes your time-slot and address to pick up your order, so make sure all the details look correct before you pay!

WHAT IS YOUR REFUND/ CANCELLATION POLICY? 

A non-refundable deposit of 50% is due upon order placement. Balance is due in full one week prior to your event. If an order is not picked up on the day of or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than one week prior to your event, the balance is still due in full. *Please understand that when you book an order, we decline other orders. If you cancel, that could result in hundreds of dollars lost, just to accommodate your order (obviously, whether you cancel or not).

IN THE EVENT OF CANCELLATION: 

1. All requests for cancellation must be e-mailed directly to sarah.somethingcuteco@gmail.com with your Name, Date of event, and order. 

2. If a cancellation is received, your deposit will not be refundable.

3. If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client’s responsibility. 

We hope that we've answered all your questions! If we've missed anything, drop us a line here!  If you're ready to book, click here to fill out our order form and tell us all about your event!  Either way, THANK YOU from the bottom of our hearts for considering Something Cute co. We hope to serve you soon! 

Love and Cupcakes, Something Cute Co.